HostingSolo.com

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  FREE with Every Domain!
  FREE! Forwarding
  FREE! Masking
  FREE! "For Sale" Page
  FREE! Change Registrant

As Low As $7.85

  • Risk Free Transfers now as low as $7.85! Also Includes a 1-year Extension
  • Now More Extensions are Available! Country Code TLDs are here (.uk, .tv, etc.)

You Can also
Get These Options!

  • Traffic Blazer makes site submission simple!
    Prepare, analyze, optimize and submit your Web pages to key search engines and directories with Traffic Blazer™! Tell Me More.
  • Private Registrations Available!
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  • Web Pages and Site Builders!
    From ready-made pages, to click-'n'build multi-page sites! It's easy! Tell Me More.
  • NEW! DomainAlert™
    DomainAlert comes with THREE levels of service suited to meet any need. Tell Me More.
    • Monitor changes to ANY domain -- $9.95
    • Backorder Any name, Any time -- $18.95
    • PowerGrab from 95,000+ expiring names -- $29.95 

Click Here for More Info!


 


 

 
 

HostingSolo
Frequently Asked Questions

HostingSolo provides an on-line question and answer forum. The categories are listed first along with the most popular questions for each. You can also do an extensive search and the best responses will be listed.

If you don't find what you are looking for, refer to the on-line documentation for CPanel at http://www.cpanel.net/docs/cp/ . For the Website Manager, refer to http://www.cpanel.net/docs/whm/

If you still can't find what you're looking for, as clients, login to your CPanel and click Support.

If you are a first time vistor with some questions about our site, go to our Contact Us page and submit a question for a quick response.

Support Staff

Search FAQ:

  1. General Domain Name Information

    1. What is a domain name?
    2. What is a top-level domain (TLD)?
    3. What is a second-level domain (SLD)?
    4. What is the domain name system (DNS)?
    5. What does it mean to register a domain name?
    6. What is a name server?
    7. Which domain extensions (top-level domains) do you host?
    8. What do .com, .net, .org, .biz, .info, .ws, and .us represent?
    9. What are the rules for registration of .biz, .com, .info, .net, .org, and .ws names?
    10. Who qualifies for a .us domain?
    11. Which extensions are not available for you to register, and why?
    12. How do I register a new domain name?
    13. How do I check if a domain name is available?
    14. What can I do if the requested domain is unavailable?
    15. What do I enter as the contact information for my domain name?
    16. How do I renew my domain name registration?
    17. Can I cancel a domain-name registration?
    18. I just purchased a domain name. How long until I can use it?
    19. How do I transfer a domain name from another registrar?
    20. What do I do if I don't know the existing name servers of the domain I am transferring?
    21. How can I transfer my domain name for more than one year?
    22. What does it mean to park a domain name?
    23. How do I unpark (i.e. activate) my domain name?
    24. What does it mean to forward a domain name?
    25. What does it mean to host a domain?
    26. How do I manage my domain name account?
    27. How do I find my domain name's expiration date?
    28. How do I enter the name servers of the hosting account I have with another provider?
    29. Will my name and contact information be Made publicly available?
    30. How do I find out who owns a domain name?
    31. What can I do if I have misspelled my domain name?
    32. What is the uniform dispute resolution policy?
    33. What if someone has my trademark registered?

  2. Not Sure If You Want To Host With Us Yet

    1. Do I have to sign a contract?
    2. I'm just looking right now but I don't have a credit card. How can I pay?
    3. What Content is not allowed on your servers?
    4. How much is it for bandwidth Overages?
    5. Do you support FrontPage?
    6. Do you support ASP (active server pages)?
    7. With the domains in our package, can we offer every one of our customers a Control Panel?
    8. Do we have control over our clients packages?
    9. I don't know how to build a website. Do you offer design services?
    10. Do you support Java applets, Shockwave and Flash?
    11. Do you support PERL?
    12. Will I have unlimited access to update my website?
    13. Do you support streaming audio/video?
    14. How do I transfer my domain?
    15. How much does extra storage space cost?
    16. Do you provide a CGI-BIN personal directory?
    17. Do you allow SSI?
    18. What type of secure socket layer do you use?
    19. Do I get a shell account with my package?
    20. Do you support VRML?
    21. Can I access my domain address with or without the "www"?
    22. Do you support a Macintosh?
    23. Can I host any top level domain (tld), even foreign ones?
    24. What programs can be used to access e-mail?
    25. Can I forward as many e-mail accounts as I want?
    26. Is spam mailing (bulk mailing) allowed?
    27. Do you have FTP and FTP Anonymous access?
    28. Are your servers monitored?

  3. For New Hosted Clients

    1. I opened a new account with you. What do I do first?
    2. I just signed up. When can I access my site?
    3. I uploaded my site but my pages aren't showing up
    4. I have uploaded changes to my site, but every time I go to view it I don't "see" them?
    5. I can't reach the site with my FTP Program?
    6. What are the mail settings for POP3 and SMTP and other mail questions?
    7. I just signed up but realized I picked the wrong package. How can I upgrade?
    8. Am I locked in to a one year contract now?
    9. How do I use the webmail feature?
    10. How do I configure my POP3 e-mail?
    11. How do I FTP my files to the server?
    12. How do I publish with Frontpage?
    13. What is CGI access?
    14. What languages are currently supported in CGI?
    15. What is the path to Perl?
    16. What is the path to sendmail?
    17. What should the main page of my web site be named?
    18. Can I access my domain address with or without the "www"?

  4. CPanel Questions

    1. General problems. How do I fix them?
    2. How do I get CGI programs to work?
    3. How do I protect a web page?
    4. I don't know anything about POP E-mail accounts. Can you explain?
    5. I want to know how much traffic I'm getting. How do I check that?
    6. I don't have an FTP program, how do I upload my site?
    7. Will I have 24 hour access to my web site?
    8. Are Mime types definable?
    9. Will I have access to my raw log files?
    10. How can I manage my e-mail accounts?